Automate Buyer-Seller Messaging

Get feedback and reviews with automated emails

Take back your time and automate your Amazon Buyer-Seller messages. Feedback Genius is easy to use. In fact, most sellers are sending messages within an hour of signing up.

Enhance the Buying Experience

Reach buyers at the perfect moment

Increase the likelihood of getting feedback or a review by sending relevant messages to buyers at the right time. Feedback Genius sends emails based on tracking information from UPS, FedEx, USPS and more.

Establish a Healthier Account

Know what buyers are saying about you as a seller

Your reputation is everything. Get notified whenever someone leaves you seller feedback. With Seller Feedback Notifications, you’ll know when to respond to feedback on Amazon.

Product Reviews & Feedback Notifications

Get notifications when a review or feedback has been left

Stop manually checking for product reviews and seller feedback. Get notified whenever someone has shared their opinion about you or your products.

Amazon Merchants Love Feedback Genius

“I have zero regrets. It’s hands down the best money I’ve ever spent when it comes to selling on Amazon.”

-Eric R.

“I don’t want to send the same email to every customer–Feedback Genius allows me to identify the product and send a specific email.”

-Kevin V.

“Feedback Genius has been amazing for me! I went from 184 feedbacks on Amazon and within four months I have more than 600.”

-Chris C.

Increase Feedback—Not Expenses

Explore our monthly plans.

*Learn how the Essentials plan works with the free 30-day trial.

More Amazon sellers use Feedback Genius to automate
their Buyer-Seller messages than anybody else.

Automation saves you time—that's genius!

Automated Messages

Engage customers with automated emails to share product information or solicit product reviews and feedback.

Seller Feedback Notifications

Improve your seller reputation and receive a notification whenever a buyer leaves you feedback.

8 Amazon Marketplaces

Available for Amazon US, Mexico, Canada, UK, Germany, Italy, France and Spain. Your first marketplace is free, each additional market is $10/month.

Actionable Message Analytics

View open, click through, feedback and unsubscribe rates for each message you send. Use this information to iterate and optimize your emails.

Blacklist Buyers

Never email an opted-out buyer again. Feedback Genius keeps track of who has opted out of Amazon emails to save you messages and wasted time.

Proven Templates

Each account comes ready out of the box with a variety of templates, each with a specific goal. Did we mention the templates are customizable?

8 Order Events

Assist buyers every step of the way—from order confirmation to refund notification—Feedback Genius has your messaging needs covered.

A/B Testing

Improve your messages by sending two slightly different versions of an email to see which one performs better.

10+ Message Delivery Filters

Send the right message at the right time to the right buyer with granular messaging filters.

Win the Buy Box more, build your reputation, and discover your product's optimal market fit.